Help Centre

Done22 FAQ – Your Top Questions Answered Here

Everything you need to know about your Done22 account, deposits, withdrawals, Cricket betting, Live Casino and more — all in one easy place.

Account Deposits Withdrawals Betting Live Casino Bonuses App
Account & Login

Creating an account on Done22 is quick and free. Click Register, fill in your mobile number, choose a strong password and enter your basic details. Once you confirm your mobile number, your account is active and ready to use. The whole process takes about two minutes on any phone in Pakistan.

Go to the Login page and tap "Forgot Password". Enter the mobile number linked to your account and follow the steps to reset your password. You will receive a verification code on your registered number. Once verified, you can set a new password immediately.

No. Each player is allowed one account only. Creating multiple accounts for the same person is not permitted and may result in all linked accounts being restricted. If you have any issues with your existing account, please use the account recovery option on the Login page.

After logging in, go to your account settings panel. From there you can update your password, notification preferences and linked payment methods. Some details like your registered mobile number may require identity verification before changes take effect — this is to protect your account.
Deposits & Payments

Done22 supports all major payment methods used across Pakistan including JazzCash, Easypaisa, Raast, Bank Transfer and mobile wallets. All transactions are in PKR, so there is no currency conversion involved. Simply visit the Deposit page, select your preferred method and follow the on-screen steps.

Deposits via JazzCash and Easypaisa typically reflect within a few minutes. Raast and Bank Transfer deposits may take a little longer depending on your bank's processing time. Once your deposit is confirmed, your PKR balance updates immediately and you can start playing or betting right away.

Yes, Done22 has a minimum deposit amount to keep transactions manageable. The exact minimum varies slightly depending on the payment method you choose. Full details are shown on the Deposit page when you select your preferred method. There are no hidden fees on deposits from local Pakistani payment options.
Withdrawals

Log in and go to the Withdrawal section in your account. Select your withdrawal method — JazzCash, Easypaisa, Raast or Bank Transfer — enter the amount and confirm. Make sure your account details are verified before submitting your first withdrawal request, as this helps speed up the process.

Processing times vary by method. JazzCash and Easypaisa withdrawals are usually processed the fastest, often within a few hours. Bank Transfer withdrawals may take one to two business days depending on your bank. All withdrawal requests are reviewed before being processed to keep your account secure. You can track the status of your withdrawal from your account dashboard.

Yes, a minimum withdrawal amount applies. The exact figure depends on which payment method you select. All limits are clearly displayed on the Withdrawal page before you confirm your request. There are no hidden deduction charges on standard PKR withdrawals to local accounts.
Sports Betting & Cricket

Absolutely. Done22 offers live and pre-match betting on Pakistan Super League (PSL), T20 internationals, Test matches and all major international cricket fixtures. You can place bets on match winners, top batsmen, total runs, wickets and many other markets. Visit the Bet section to see all available fixtures and live odds.

Beyond cricket, Done22 covers Football, Esports and other popular international sports. Whether it is a big European football league match or a major Esports tournament, you will find betting options in the Bet section. Cricket remains the primary focus given Pakistan's passionate fan base, especially during PSL season.

Live betting odds on Done22 update in real time as the match progresses. For cricket, this means odds shift ball by ball based on the current score, wickets fallen and run rate. You can jump in or out of a bet at any point while the match is live. A stable internet connection gives you the best experience — the Done22 app is optimised for live betting on Pakistani mobile networks.
Live Casino

The Done22 Live Casino features real dealers hosting Blackjack, Roulette, Baccarat, Teen Patti and more in high-definition live streams. Tables run around the clock so you can join at any time. All games use standard rules and the action is visible on screen in real time — just like sitting at a real table.

A stable connection is recommended for the best experience since Live Casino streams video in real time. Done22's Live Casino is optimised to work on 4G connections commonly available across Pakistan. If your stream quality drops, try switching to a stronger Wi-Fi connection or lowering the stream quality setting inside the game.
Bonuses & Promotions

Done22 offers a welcome bonus for new players after they register and make their first deposit. The bonus details, including any wagering requirements, are clearly listed on the Promotions page. Always read the terms attached to any bonus before claiming it so you know exactly how to use it.

Yes. During Pakistan Super League (PSL) and other major cricket events, Done22 runs dedicated promotions including enhanced odds, cashback offers and free bet bonuses. Keep an eye on the Promotions page during the cricket season — new deals are posted regularly and some are available for a limited time only.

Most bonuses are claimed directly through your account dashboard after you log in. Some promotions require a specific deposit amount or a bonus code — all instructions are listed on the Promotions page for each individual offer. If a bonus does not appear in your account after meeting the requirements, check the terms or contact support.
Done22 App

You can download the Done22 app directly from the App page on this website. The app is available for Android and iOS devices. Simply visit the App page, tap the download link for your device, install the file and log in with your existing account credentials. The app is lightweight and works well on Pakistani mobile networks.

Yes. Your Done22 account works across all platforms. You can log in on the mobile app, desktop browser or mobile browser using the same username and password. Your balance, bonuses, bet history and account settings stay in sync across all devices automatically.
Responsible Gaming

After logging in, go to your account settings to find responsible gaming controls. You can set daily deposit limits, session time reminders and temporary account breaks. These tools are there to help you stay in control of your gaming budget and time. Visit the Responsible Gaming page for full guidance on managing your play sensibly.

No. Done22 is strictly for adults aged 18 and above. Creating an account or attempting to play as an underage person is not permitted. If you believe someone underage is accessing the platform, please report it. Done22 encourages all players to treat gaming as entertainment and to set clear personal budgets before playing.

Why Pakistani Players Choose Done22

From PSL cricket betting to round-the-clock Live Casino — here is what makes Done22 the platform players keep coming back to.

PSL & Cricket Betting

Live odds on every PSL match, T20 international and major cricket fixture. Ball-by-ball updates so you can place and manage bets in real time throughout the match.

Pakistani Payment Methods

Deposit and withdraw using JazzCash, Easypaisa, Raast or Bank Transfer — all in PKR with no currency conversion and no hidden fees on standard local transactions.

Live Casino 24/7

Real dealers, HD streams and proper table games available any time of day. Blackjack, Roulette, Baccarat and more — all playable from your phone or laptop.

Regular Bonuses & Promotions

Welcome bonuses for new players, reload offers for regulars and special PSL season promotions. All current deals are listed on the Promotions page.

Secure & Encrypted Account

Your account data, login details and PKR wallet are protected with encryption. Only you can access your account — Done22 never asks for your password via message or call.

Responsible Gaming Tools

Set deposit limits, session reminders and account pauses directly from your dashboard. Done22 supports players in staying in control of their time and budget at all times.

Everything You Need to Know About Done22

If you have just discovered Done22 or you have been playing for a while and still have questions, this FAQ page is the best place to start. We have put together answers based on the things Pakistani players actually ask about most — from getting started with an account to placing your first cricket bet or figuring out how withdrawals work.

Done22 is built with Pakistani players in mind. Everything on the platform — from payment methods to the sports markets on offer — is designed to match what users in Pakistan actually want. JazzCash and Easypaisa are supported because they are what most players here already use every day. PKR is the default currency because there should not be any confusion over exchange rates or conversion fees when you are managing your gaming budget.

Getting Your Account Set Up

The most common first question is simply: how do I get started? Registration on Done22 takes about two minutes. All you need is a valid mobile number and a password. Once your number is verified, your account is live. From that point, you can browse the platform, check out available promotions and make your first deposit using whichever method suits you best.

After logging in for the first time, take a few minutes to explore your account dashboard. This is where you manage your PKR balance, view your transaction history, check active bonuses and access responsible gaming settings. The dashboard is the control centre for your entire Done22 experience and it is designed to be straightforward on any screen size.

About Cricket Betting on Done22

Cricket is at the heart of what Done22 offers to Pakistani players. During Pakistan Super League season especially, the betting section becomes incredibly active — with dozens of markets available for every match, from simple match winner bets to specific player performance markets. You can follow live odds as they shift ball by ball and place in-play bets throughout each game.

Beyond PSL, Done22 covers international T20 matches, Test cricket, bilateral series and major tournaments. Football and Esports markets are also available for players who want variety beyond cricket. The full list of upcoming fixtures and available betting markets is always visible in the Bet section after you log in.

Managing Your Money on Done22

All financial transactions on Done22 use PKR. This means no surprise currency conversions and no overseas transaction charges from your bank. Deposits via JazzCash or Easypaisa typically reflect in your account within minutes. Bank Transfer and Raast deposits may take slightly longer depending on your bank's processing speed, but all are straightforward to initiate from the Deposit page.

Withdrawals follow a similar process in reverse. You select your preferred payout method, enter the amount and confirm. For your first withdrawal, you may need to complete a quick identity check — this is a standard security step to make sure funds always go to the right person. Once verified, future withdrawals are processed more quickly.

The Done22 App Experience

The Done22 mobile app is available for both Android and iOS and is specifically optimised for Pakistani mobile networks. Whether you are on a 4G connection in a city or a slower connection in a more remote area, the app adjusts to give you the best possible experience. Live betting updates, Casino game streams and account notifications all come through the app in real time.

If you already have a Done22 account, you do not need to create a new one for the app. Simply download it from the App page, install it and log in with your existing details. Your balance, bonuses and bet history are all there exactly as you left them on the browser version.

Playing Responsibly

Gaming on Done22 is meant to be fun and entertaining. The platform includes tools to help you keep it that way. You can set a daily deposit limit directly from your account settings to make sure you never spend beyond what you have budgeted. Session time reminders can be set so the platform alerts you after a certain amount of time playing. If you feel you need a longer break, a temporary account pause is also available.

Done22 is strictly for adults aged 18 and above. If you ever feel your gaming habits are becoming a concern — whether it is spending too much time or money — use the self-management tools available in your account or visit the Responsible Gaming page for more guidance. Always set your budget before you play and only use money you are comfortable spending on entertainment.

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Still Have Questions? Just Get Started

The best way to experience Done22 is to log in and explore for yourself. Register free, make your first deposit in PKR and discover Cricket betting, Live Casino and more.